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Warranty Form

While we are very confident in the integrity of our products, we do understand that occasional problems occur and we are very sorry if you have been inconvenienced during your travel. The best way to submit your warranty claim is to register with us first by clicking on the Members button on the top right and submitting the Warranty Form inside your membership page. If you do not wish to register with us, you may also complete the Warranty Form below and a representative will contact you shortly regarding your claim.

Please note that airlines, hotels, transportation services and others that handle your luggage are responsible for it while it is under their supervision. Should the luggage suffer damage during that time period, please contact the responsible party immediately.

Alternatively, you may contact the Customer Service Department at

Customer Service
51 Stiles Lane
Pine Brook, NJ 07058
E: support@andiamoluggage.com
Name*
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Email*
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Address*
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City*
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Country*
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Zip Code*
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Telephone Number(with area code)*
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Please describe how the luggage was damaged*
0/1000
Please describe how the luggage was damaged.
Serial Number*

Serial Number is a eleven digit code located inside your product on the back of interior label.

Picture of Receipt*
Pictures must be in JPEG, JPG or PNG format, no larger than 2MB
    File does not meet upload requirements, please check again.
    Picture of Damage*
    Pictures must be in JPEG, JPG or PNG format, no larger than 2MB
      File does not meet upload requirements, please check again.
      Picture of Entire Luggage*
      Pictures must be in JPEG, JPG or PNG format, no larger than 2MB
        File does not meet upload requirements, please check again.
        Additional Comments
        0/1000
        SUBMIT